<div class='quotetop'>QUOTE(darthgoat @ Jan 9 2007, 01:30 PM) [snapback]1393729[/snapback]</div>
<div class='quotetop'>QUOTE(Rylo @ Jan 8 2007, 11:17 PM) [snapback]1393600[/snapback]
<div class='quotetop'>QUOTE(garybarth @ Jan 8 2007, 11:59 PM) [snapback]1393593[/snapback]
<div class='quotetop'>QUOTE(JD @ Jan 9 2007, 04:41 AM) [snapback]1393585[/snapback]
<div class='quotetop'>QUOTE(moffeaton @ Jan 8 2007, 04:14 PM) [snapback]1393271[/snapback]
Lol. You guys are going to need a new joke soon - be careful not to overuse that one.
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Another example of why to avoid future products.
They say if make a customer happy - he'll tell 4 people; make them unhappy? 9.
I wonder how many if you piss them off, then joke about?
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Lighten up, Francis....
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:lol :lol :lol
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Great way to address customer concerns based on your previous performance. Laugh at them.
You'll never see a dime from me.
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Wow, could you take yourself any more seriously?
Here's the deal, we're not a faceless corporation who doesn't care about your concerns....we're a new, little Licensed Prop company made up of 8 people, several of whom are RPF members, and there's not a public relations person in the bunch...unfortunate, I know, but we're working on it.
The money pack was a cool, in-expensive little product that we could produce quickly, and we felt that our customers would make the intuitive leap that, from the many pictures we released, the large map could not fit in the box (the product box, not the Fedex box) without being folded. Clearly, we were wrong and we learned something from that.
Then we made the mistake of offering the Miranda map as an extra and you called us on it...so we pulled it. As I mentioned, we're a tiny company, and we've had a few problems, as most startups do, coming out of the gate but we address them and rectify them when possible. It's not that we don't care, it's that our focus was on tha accuracy of the money, not packaging the map, which to us was just quick add in. We now understand now how important that was to some of you.
However, for a few of you to continue to bring up the folded map every time we release pics of new products...well...you're beating a dead horse. We got it. You have to remember that many of us consider ourselves RPF members first and not corporate spokespersons. We're releasing stuff to you guys before it's even on our website because we feel a kinship to the group. Many of us have been posting on the RPF for longer than many of you have. For you to bring up our goofs every time is unfair, so yes, occasionally we will respond in a light hearted way. It doesn't mean we don't respect you or your opinion. It means we get it and we're moving on, while you're clinging to your negativity.
For anyone at all familiar with any props Steve Dymszo has made, whether it be the James Bond or Judge Dredd products from his early SD Studios days through the incredible line of stuff he designed for MR, you know he won't release anything he feels to be sub-standard. The man has set the bar incredibly high and will continue to do so. We all love the licenses we have obtained and these are going to be props that we want to own and display.
Steve clearly says in his message on our website that "we don't take ourselves too seriously", and we don't, unless you're taking about the quality of the props we create. If you feel that the folding of the map is indicative of all our future products, then please hold off on ordering them. When your friends get their's and tell you how cool they are, and you feel more comfortable making your purchase, move forward. Hopefully they won't be sold out.
Take care,
Gary