Edit: Lightning deal has ended, hope some people here got in on it!
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Star Trek TOS Communicator from The Wand Company
- Thread starter Prop Collector
- Start date
MacFangus
New Member
I got a Wand Communicator today for my birthday! After only three uses… 1. The chirp function (when opening the antenna) no longer works. 2. Closing the antenna no-longer ends calls. 3. Voice recognition is very poor. 4. Turns-off by itself. :angry
Hard to believe there is no way to reset the device, but there it is. After it sits for a while, it will operate as it should, then it stops working again. Very frustrating! Some have mentioned low volume, but mine seems to be quite loud, when it works that is… I'm going to make sure the replacement unit is just as loud.
I contacted TWC, and they are going to send out a replacement in the mail. They will refund shipping costs via PayPal.
Hard to believe there is no way to reset the device, but there it is. After it sits for a while, it will operate as it should, then it stops working again. Very frustrating! Some have mentioned low volume, but mine seems to be quite loud, when it works that is… I'm going to make sure the replacement unit is just as loud.
I contacted TWC, and they are going to send out a replacement in the mail. They will refund shipping costs via PayPal.
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asalaw
Sr Member
I just got my replacement yesterday, and it works great. Their Chinese factory may have QC issues, but I certainly cannot fault their customer service. Still a great experience!
MacFangus
New Member
I used my Wand Star Trek Communicator today for 3 hours straight… Worked perfectly! The flip activate/deactivate function has been consistent, with chirp present. I do not know why the manual states that you cannot use it as an in-ear device? Turn the speaker volume down - put it up to your ear - and you are good to go! No need to reposition, since the mic is quite sensitive. I'm still going to exchange it, as I cannot be certain it will continue to operate properly. Battery life is excellent!
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asalaw
Sr Member
Ditto on the battery life -- I'm very impressed by it.
Room8
Well-Known Member
This may not be a defect. I find that mine shuts off by itself after a certain period of time when it has been disconnected from my phone. In other words, it is on and working, then I leave home with my phone but not the communicator. Once I return home, I find the communicator has turned itself off. This NEVER happens when they are in bluetooth distance of each other. Hope that helps.
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masterbeta
New Member
Pretty happy with the unit overall. Speaker quality suffers if I set my Galaxy S7 above 80% volume. Has anyone successfully replaced the stock speaker with a higher quality unit?
MacFangus
New Member
Apparently, mine was a defective unit. The new one works great, though the mic screen isn't 100% flush against the control plate. I'll look at that then I replace the rear screws with brass oval head screws. It might be a good idea to spray the antenna dish with a flat clear coating. Apparently, the gold paint rubs-off when carrying the Communicator in your pants pocket. I'll assume that's what the supplied jacket is for, since it's not fitted with a clip for side carry.
My speaker can get a little distorted at times, but it's not bad. Not yet anyway...
My speaker can get a little distorted at times, but it's not bad. Not yet anyway...
Prop Collector
Sr Member
Does anyone know when TWC is releasing their next Star Trek (or other franchise) item?
asalaw
Sr Member
I think they just released their TNG commbadge. I'm not getting one, amazing as they are, because it's twice as thick as the original costume pieces. So if you scroll up a page or two, you'll see me making fun of guys who wanted to accurize their TOS units (???). So, okay, I'm a hypocrite, but at least I can lie about it with confidence.
I think they just released their TNG commbadge. I'm not getting one, amazing as they are, because it's twice as thick as the original costume pieces. So if you scroll up a page or two, you'll see me making fun of guys who wanted to accurize their TOS units (???). So, okay, I'm a hypocrite, but at least I can lie about it with confidence.
I could be wrong but I don't think TWC had anything to do with the comm badge. If you look on their website it is not mentioned as one of the products they have made.
asalaw
Sr Member
ThinkGeek maybe?
asalaw
Sr Member
I knew that. I was just testing you guys.
greatwazoo42
Master Member
I knew that. I was just testing you guys.
I knew that you knew that but I wasn't going to say anything.
I know that you knew that I knew that you knew, and you were seeing how long it would be for someone to correct you!
I knew that. I was just testing you guys.
