SDCC08 - Dr WHO Replicas!

mine's stopped working as well and I was only able to start really playing with it on Christmas day and by new years day it had stopped working, I've been trying to contact mfx by the web form the email on the page and I've even left a voicemail and still have had no reply. what should I do?

Hi Robert.

Firslty apologies for the problem. We will, of course, rectify it immediately. If you bought this in September we had a few bulb issues back then with some of the first batch and yours obviously falls in to that group. All thsoe issues have been rectified no and none of the subsequent sonics sold have had any problems so i can guarantee it will be fixed and back with you in perfect order swiftly.

I'm pretty sure Martina from our office will have contacted you by now but, if not, she will do very shortly. The Xmas and New Year break is a bigger deal in the UK than the US and we shut down for a two week period so you wouldn't have had a contact before yesterday when we opened up shop again. As you can imagine the first day back after a two week shut down is pretty hectic and it takes a while to play catch-me-up on all the correspondence.

Sorry again and it will be rectified promptly.

Best wishes
Neill
 
For everyone who is still on the fence:

screwd.jpg
 
UK timezone. 3am in Las Vegas. I just may log in and see how much it is. I'll be pretty bummed if I find out I could have gotten one for half price.
 
That is until you realize YOU CAN GET A SECOND ONE FOR HALF PRICE!!! :)

Power of positive thinking, NMR. Case in point: "Just this once, Rose, EVERYBODY LIVES!!!"

See?
 
The way I look at it is this.....
The price was $450.00, I knew it going into it.
Was willing to pay for it (My most expensive prop purchase).
Felt it was worth it...
Still do!
Now I have the chance (maybe, if the price is stupid low) to get one just to play with while the other sits in a no touchy zone! :lol
Would have been awesome though to have gotten the big break first up!

By the way, you quoted my favorite Doctor from one if his best episodes!
 
After all the hassle of sending multiples back and getting several bills from FedEx, I swore I'd never buy another one. Yet somehow I feel the urge to get up at 4 in the am and see what the price is gonna be. :lol I sure as heck will not open another one for fear of it not working again.
 
Hi all
There’s an announcement going up on the website tomorrow but thought I’d give RPF members a heads up and a bit more detail about a change at MFXReplicas. Our license for Doctor Who prop replicas is up for renewal and I’ve decided to not to continue with it. There are some very simple reasons for this and, even though I’d find the speculation amusing, the reality is fairly mundane and has been planned for and anticipated by us for the past twelve months.

First and foremost our Replicas are a business and one that has been running for over 5 years. When we launched we also, as a little sideline, began selling how to DVD’s and more recently ready-made prosthetics. Last year we re-branded the site MFXWarehouse when it became apparent that our other lines where actually becoming a much more viable and profitable business than the Replicas. The Replicas are enormously time consuming and, due to the fact that we’ve kept production of them in-house to maintain quality, they’ve always been a low profit margin cottage industry and, frankly, a bit of a labor of love. I looked in to stepping up production and outsourcing manufacture to China a couple of years ago but was never wholly satisfied that I’d be able to manufacture to the quality and standard I, and our customers, would demand.

Another factor has come in to play in the past five years and that is the success of the parent company “Millennium FX” and our teaching facility, the “Neill Gorton Prosthetics Studio”. They’ve both continued to go from strength to strength and we had an outstanding year last year with huge projects such as “The Wolfman” to our name and the demands on my time have meant it’s become increasingly more and more difficult to find the time to develop new lines for MFXReplicas. So, last year, knowing the license was coming up for renewal this spring, we made a decision to start reviewing the viability of the Replicas line and weigh up whether we’d continue pursuing the replicas business or concentrate our efforts on the more profitable and, frankly, easier to manage aspects of our business. We re-branded the website in anticipation of this being a possible direction for us. Ultimately, when we reviewed the business, it was clear that the investment of time and money required to compete with other companies, in what is already a saturated market, just didn’t make sense. Why fight and gamble financially to be a medium sized fish in a big pond when, with our core business of Film and TV special effects doing so well, we’re already a big fish in a small pond! For five years the Replicas has existed as a ‘bolt on’ business and to turn it in to a much bigger concern would take an enormous investment and shift in our core business practice. Looking forwards we realized that, to make it a more viable and profitable business, we’d need to diversify in to other licenses outside of Doctor Who and the cost of doing this, tooling for new product lines and the financial investment, and time investment, to get them up and running, was simply too big a push when my core team is already stretched managing our existing diverse interests and the demands on my time in other areas are already stretching me.

You may have noticed that there’s more DVD’s on sale on the website recently. We can shoot and edit a DVD in a fraction of the time it takes to develop a new product and at a fraction of the cost and it can all be done in house without a licensor to please. In addition we take 100% of the profit. In the past year we have made a better profit from DVD’s and ready-made prosthetic than Replicas and with a fraction of the effort. Taking in to account the time, effort and economics it’s become a no brainer!

In addition to all of this I have a little Gorton coming along in June and also wish to make more time for my family. So, somewhere, something’s got to give. As much as I’ve loved making these replicas I’ve got to make a sensible business decision. The end of the license period is a natural cut off point and is also one of the driving factors for our Mad March Sale. When the license runs out we have to stop selling replicas so we have to shift the remainder in the next four weeks. There’s not a lot left so it really is first come first served.

So to all of you who have bought our products and been great supporters and collectors of our products thanks for a smashing five years and those of you that have them I hope you continue to enjoy them in the coming years.

Obviously anyone buying a product in the coming month will still get full customer support beyond the end of March as it’ll still be business as usual at MFX and MFXWarehouse.
Best wishes and thank you.
Neill
 
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Sad to hear that you're moving away from the replica business, Neill. The Sonic is one of my favorite pieces in my collection, but what you posted does make sense from a business POV. I was hoping to get a Master Laser Screwdriver and Matt Smith Sonic from you guys, but looks like that wont happen :cry

But I hope your prosthetics studio and all the other ventures continue to thrive. :)
 
Congrats Neill on news of the baby and thanks for being one of the few companies to offer us true replicas.
 
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